Had a sofa and love seat delivered the day before christmas. When I got home home 2 of the reclining seats did not work plus the delivering material was left at the back door.
I called the store " I'm sorry the manager was out nothing we can't do anything, we'll have the manager call you when she gets back next week.
I ended up fixing the reclining seats myself since we were having a house full of company for christmas, and had to pick up there debris they left behind. Can you say last purchase from them ?