Steinhafels - Headboard Review from Pardeeville, Wisconsin
2 comments
Horrible last experience with ridiculously bad customer service. Tried several times for them to make it right and told them they were losing me as a customer and still no effort was made. I will NEVER buy anything there again!
Reason of review: Poor customer service.
Location: Pardeeville, Wisconsin
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Comments
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If you think CS is bad, try talking to Steve the owner ...He won't talk to anyone and look at google reviews, he only talks to the good 5 star reviews and I bet they get complaints later.
We just had the same experience today. Our order came in wrong and they made no attempt to make it right, not even an apology.
We are done as customers. I am so used to customer service that treats the customer that they are important.
I really wanted to have a positive experience.